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Terms of Service

Last updated: 04/Feb/2026

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Welcome to Milo 👽

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By accessing or using Milo (“Milo”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the service.

 

1. What Milo Is

Milo is an AI-powered assistant platform designed to help users manage tasks, reminders, bookings, communications, and related activities through conversational interfaces and integrations with third-party services.

Milo provides assistance, not professional advice.

 

2. Eligibility

You must:

  • Be at least 16 years old (or the minimum legal age in your country)

  • Have the legal capacity to enter into these Terms

 

By using Milo, you confirm that you meet these requirements.

 

3. Account & Access

To use Milo, you may be required to:

  • Create an account

  • Authenticate via a third-party identity provider (e.g. Microsoft, Google)

  • Use a verified phone number (e.g. for WhatsApp access)

 

You are responsible for:

  • Keeping your account credentials secure

  • All activity that occurs under your account

 

4. Acceptable Use

You agree not to use Milo to:

  • Break any laws or regulations

  • Send spam, scams, or misleading communications

  • Harass, abuse, or impersonate others

  • Upload or request harmful, illegal, or infringing content

  • Attempt to reverse engineer or misuse the platform or AI models

 

We reserve the right to suspend or terminate access if these rules are violated.

 

5. AI-Generated Content

Milo uses artificial intelligence to generate responses and perform actions.

You acknowledge that:

  • AI outputs may be inaccurate or incomplete

  • You are responsible for reviewing and approving actions before relying on them

  • Milo does not guarantee outcomes, accuracy, or suitability for specific purposes

 

Milo should not be used as a replacement for:

  • Legal advice

  • Medical advice

  • Financial or tax advice

 

6. Automation & Third-Party Actions

When you ask Milo to perform actions (e.g. send messages, contact service providers, schedule reminders):

  • Milo acts on your behalf

  • Some actions rely on third-party platforms (e.g. WhatsApp, email, calendars)

  • Milo is not responsible for third-party failures, delays, or responses

 

You authorize Milo to carry out these actions based on your instructions.

 

7. Third-Party Services

Milo may integrate with third-party services.

  • Your use of those services is governed by their own terms and policies

  • Milo does not control or endorse third-party platforms

  • We are not responsible for their availability, accuracy, or behavior

 

8. Intellectual Property

All rights to the Milo platform, including:

  • Software

  • Branding

  • Visual design

  • AI orchestration logic

belong to Milo or its licensors.

 

You retain ownership of:

  • Content you provide

  • Instructions and data you submit

 

You grant Milo a limited license to use your content only to provide the service.

 

9. Data & Privacy

Your use of Milo is subject to our Privacy Policy, which explains:

  • What data we collect

  • How it’s used

  • How it’s protected

 

By using Milo, you agree to the Privacy Policy.

 

10. Service Availability

We aim to keep Milo reliable, but we do not guarantee:

  • Continuous availability

  • Error-free operation

  • Feature permanence

 

We may:

  • Modify or discontinue features

  • Perform maintenance or updates

  • Suspend access for security or legal reasons

 

11. Termination

You may stop using Milo at any time.

We may suspend or terminate your access if:

  • You violate these Terms

  • Required by law

  • Necessary to protect users or the platform

 

Upon termination, your right to use Milo ends immediately.

 

12. Disclaimer of Warranties

Milo is provided “as is” and “as available”.

We make no warranties regarding:

  • Accuracy

  • Reliability

  • Fitness for a particular purpose

  • Availability of results or outcomes

 

Use Milo at your own discretion.

 

13. Limitation of Liability

To the maximum extent permitted by law:

  • Milo is not liable for indirect, incidental, or consequential damages

  • Milo is not responsible for losses resulting from reliance on AI outputs or third-party services

 

14. Changes to These Terms

We may update these Terms from time to time.

  • Continued use of Milo means you accept the updated Terms

  • Material changes will be communicated via the platform or website

 

15. Governing Law

These Terms are governed by the laws of UK, without regard to conflict of law principles.

 

16. Contact

If you have questions about these Terms, contact us at:

📧 milo@miloapp.co

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